خدمة العملاء
Contact Us
Saudi Arabia
966553188089+
info@ispektra.com
The Spectra website is accessible via the internet and / or mobile application.
It provides you with the contents and services available on the site in accordance with the following terms and conditions, our Privacy Policy and other terms and conditions and policies that you may find through our site regarding specific functions, benefits, offers or customer service, all of which are part of or included in these terms and conditions (general, “terms and conditions”)
By accessing or using the site, you acknowledge that you have read and understood these terms and conditions and agree to be fully bound by them unconditionally
We grant you a personal, non-transferable, assignable and revocable right to use the programs that we make available to you as part of the website, for the sole purpose of enabling you to use our services and enjoy their benefits, and this is as prescribed by the commercial cost pricing organization and in accordance with the manner permitted by the terms and conditions.
Commercial use or use on behalf of third parties is prohibited, unless we expressly allow it in writing in advance. Any breach of these terms and Conditions shall result in the immediate cancellation of the license granted under this paragraph without notice to you, without prejudice to any other rights.
All copyrights, trademarks, trade names, commercial appearance, designs,” features " of the website and any other form of intellectual property and other materials and rights related to the website, including software, HTML code and other codes used on the website and page titles, images, texts, illustrations, layouts, logos, designs, icons, images, software, music tracks, downloads or videos (collectively referred to as “intellectual property”), they are – and remain at all times – The ownership and right of trademarks and / or the property of their owner, as they are protected by the kingdom of Saudi Arabia and international trademark and copyright laws The intellectual property rights and all other materials displayed on our website may be accessed, viewed, downloaded and printed only for personal, non-commercial use, as expressly permitted by the commercial cost pricing institution. And / or authorized by third parties by the commercial cost pricing institution.
But (1) provided that no modification or change is made to the intellectual property in any way
(2) not to provide intellectual property or make it available to any third party as a form of trade. You will never acquire any copyright, trademark or other proprietary right in connection with intellectual property. You will not be responsible for any license, right or interest in any materials or software as a result of your use of this site or your access to, viewing, downloading or printing intellectual property.
You may not copy (except as noted above), publish, transmit, distribute, display, modify, create derivative works from any of the intellectual property materials or from our site, sell, participate in any sale or exploit them in any way. Either completely or partially. Intellectual property may only be used as a source for shopping. Any other use of the intellectual property, including copying, modification, distribution, broadcasting, republication, display or performance, is strictly prohibited
They are the exclusive owner or licensee of the intellectual property exclusively (as the case may be) , and they are the exclusive licensees of the domain name www.ispektra.com
The commercial cost price foundation may provide content owned by third parties (“third-party content”) or links to third-party websites (“third-party websites”) as a service to those interested in this information. The commercial cost price Foundation does not monitor, endorse and has no control over any third-party content or third-party sites, and the inclusion of links to third-party content or third-party sites does not imply any association or relationship between the commercial cost price Foundation. And related third parties
In light of the foregoing, Spectra will not be responsible for any reason for the content of third parties and / or third-party sites , including but not limited to the provision of third-party sources, content, commercials, products, services or any other information or data available on the site or from third-party sources
Please see our Privacy Policy for details about our practices regarding personal information.
1. eligibility:
The purchase of products through the site is reserved exclusively for parties who can legally conclude contracts on the internet in accordance with the laws of the kingdom of Saudi Arabia
In order for you to make purchases on the website, you must provide your personal data, including your real name and last name, a valid mobile phone number, a valid email address, payment details, a valid billing address and other required information as scheduled. You acknowledge and warrant that the payment details you provide are valid, complete and correct, and confirm that you are the person indicated in the billing information provided.
The website is available only to persons who meet Spectra's eligibility and electronic payment requirements, namely those who hold a valid credit card issued by a bank accepted by the commercial cost rates institution, and those who have authorized us to debit their credit cards for the value of the total price of the products they purchase, including any taxes or delivery charges, if any. The products purchased are for personal use or gift only, and may not be resold or used for commercial purposes or for any other commercial gain. The commercial cost pricing organization reserves the right to impose restrictions on multiple quantities of a particular item, which are shipped to one particular customer or address
When you order a product (s), You hereby expressly authorize spectra to verify the credit card and to transfer, transmit or obtain your credit card information or credit report information (including any updated information) to or from third parties to authenticate your identity, validate your credit card, obtain initial authorization to use the card and/or authorize individual purchases, as we deem necessary. You agree that we may use the personal information you provide for the purpose of conducting necessary anti-fraud and fraud checks, and that such personal information may be disclosed to a credit reference or an anti-fraud and fraud agency, which may keep a record of such information.
Please refer to our Privacy Policy for information regarding how we use your data
2. ordering products:
The products available on the website, including any samples or gifts with purchases that Spectra may offer you, are for personal use or for gifts only. You may not sell or resell any products you purchase or otherwise obtain from Spectra
The products offered for sale on the website are subject to acceptance and availability. If, for any reason, after placing an order for a product (s), we are unable to provide a particular product (s), we will notify you as soon as possible and cancel your order in full.
Please note that you can order a maximum of 14 units from the product.
All applications are subject to acceptance. We reserve the right to refuse or cancel the order for any reason, including inaccuracies or errors in the product or pricing information, or we are unable to obtain permission to collect the price, or because delivery restrictions apply to a particular item, or because the item ordered does not meet our quality control standards and is being withdrawn, or because you do not meet the eligibility criteria set out in the terms and conditions or because of any other problem we detect.
Once your order is placed, you will receive an email with the details of your order. This e-mail is not an acceptance of your request, but a confirmation that we have received your request
Spectra will keep a record of your transactions for a minimum of ten years and will keep that record for a reasonable period
One of our agents will contact you to confirm your order and in case our agent is unable to reach you at the number you provided at registration you will receive an email to which we ask you to respond to confirm your order. And even in the absence of confirmation, the initial request will also be processed
If the order is not canceled, the acceptance of your order will be completed when we finish filling it out. At this moment you will receive a second e-mail confirming that your application has been accepted and sent. Accordingly, the contract of sale is concluded in Saudi Arabia at the moment of approval, and the language of the contract will be Arabic. It is not the authority of the payment processor representing a third party that we use and the carrier that we nominate to accept an application on behalf of Spectra
We may refuse to accept a transaction for any reason, as well as refuse to accept anyone at any time at our exclusive and absolute discretion. Liability to a third party for a product, including samples or gifts with purchases, from the website, this product has not been sold, our product, edit or suspend the processing of a transaction after processing in the processing process
We make every effort to ensure that all the details provided on the website are accurate, however, from time to time we may discover an error in the prices of products. If we detect an error in the price of a product included in your order, we will inform you as soon as possible. We will not be obliged to accept or fulfill an order for a product advertised at an incorrect price, and we reserve the right to cancel such an order that has already been accepted or is on its way to you. If you order a product with the wrong price, we will send you an email or call you by phone to inform you that we have not accepted your order and/ or that your order has been canceled. If you have already paid for the product (s), we will issue a full refund as soon as we can. If these products are returned en route to you, we will process the refund to you as soon as we receive the products
By confirming your purchase at the end of order processing, you agree to accept and pay the full amount due for the product (s) as indicated on your order, including any delivery charges applicable to that order
Prices include VAT applicable on the day of order. Any change in the applicable VAT rate will be automatically reflected on the price of the products that Spectra offers for sale on its website.
Prices include VAT applicable on the day of your order. Any change in the applicable VAT rate will be automatically reflected in the price of products sold by Spectra via its website
Tax number: 310009233700003
All forms of payment by credit cards are subject to data validation processes and authorization by the card issuer. If the credit card issuer refuses to authorize payment, we will not be responsible for any delay or non-delivery. We will cancel your order and may contact you to choose an alternative method of payment.
The data on the credit card used for payment must match exactly with the information of the credit card holder, those that are registered with the card issuer. The payment will be approved and put on hold when you place your order and the amount will be debited from your account when Spectra finishes sending your order. You also confirm that the credit card used is yours or that you have been specifically authorized by the credit card owner to use it.
No credit card data will be stored, sold to, offered to or leased to any third parties except in connection with our online payment gateway provider.
Spectra handles the delivery of products within the kingdom of Saudi Arabia, and at our discretion, your order is expected to arrive within two (2) to seven (7) business days starting from the day your order is confirmed via e-mail depending on your region
Delivery charges, if applicable, will be added to the product prices and will be displayed in your local currency separately on the order form during the checkout process.
If no one is available to pick up the order, you will have the option to arrange an alternative delivery date or get additional information about the receipt of your order from the delivery company.. If you are unable to receive your order on the second delivery attempt, you may have to pay an additional delivery fee for any further delivery attempt.
Delivery of orders is carried out from Saturday to Thursday, except Friday and public holidays.
The total amount of products shown in the application plus the value added tax. Any additional amounts collected by customs after shipment are not affiliated to Spectra
If the customs amounts are calculated on the shipment, please contact Aramex 920027447 for any inquiry or clarification.
Our goal at Spectra is to ensure that our customers are satisfied with their purchases from us.
For the sake of your safety, Spectra does not allow the return or exchange of its products, except for products that arrive to you damaged only
We are fully aware that sometimes you may change your mind regarding a purchase. If you change your mind before receiving your order, simply contact customer service on 0500093107 to cancel your order, and we will do our best within reason to cancel it provided that your order has not already been executed.
If this happens, we will treat the cancellation as a refund. In any case, you can always contact our customer service, they will be happy to help you
We reserve the right to amend these terms and conditions at any time without notice to you. Any amendments to these terms and conditions will take effect as soon as they are posted on our website. Your continued use of the website (or any of our other websites) after such a change means that you agree to be bound by the amended terms and conditions. Please read and review the terms and conditions again and again. If you do not agree to any change in the terms and conditions, you must immediately stop using the website.
These terms and Conditions constitute the entire legal agreement between you and Spectra, govern and regulate your use of the website and all services and products available on it, and completely supersede any previous agreements between you and Spectra with respect to the same purpose.
You acknowledge and agree that the form and nature of the services may change from time to time without prior notice to you, and Spectra may discontinue providing the services (or any features included therein) to you or to users
You understand and understand that Spectra grants public search engine operators permission to use web spiders to copy materials from the site for the sole purpose of creating publicly available search indicators containing the materials, and Spectra reserves the right to revoke such exclusions, both generally and in specific cases.
You understand and understand that you are solely responsible (and Spectra is not liable to you or any third party) for any breach of your obligations under the terms and conditions and for the consequences (including any loss or damage that Spectra may incur) of any such breach
Spectra's failure to exercise or enforce, or delay in exercising or enforcing, any legal right or remedy shall not be construed as a formal waiver of Spectra's rights
You and spectra are independent contractors, and these terms and conditions, including but not limited to the submission, transmission, broadcasting or distribution of your content, whether in whole or in part, do not constitute a partnership, joint venture, business, franchise or agency relationship between you and Spectra. Neither party will have the authority to bind the other party or impose obligations on his behalf without the prior written consent of the other party. Both parties are not authorized to act as an agent or representative of the other party or on behalf of the other party in any other capacity not expressly provided for in the terms and conditions. Neither party (or any of its agents) may declare that it represents the other party or is authorized to act as its representative or consider itself to be its representative, nor may any party hold the other party any responsibility or obligation on its behalf or in its name, unless specifically stated in these terms and conditions.
If any provision of these terms and conditions proves to be illegal or unenforceable, the other terms and Conditions shall not be affected and shall remain in full force and effect.
These terms and conditions are available in English and Arabic. In the event of any discrepancy between the English text and the Arabic text, the Arabic text shall prevail.
These terms and conditions are governed by the laws of the kingdom of Saudi Arabia, and all disputes arising out of the enforcement of these terms and conditions are subject to the exclusive jurisdiction of the courts of the kingdom of Saudi Arabia
If you have any questions about the terms and conditions or any aspect of your order, please contact us via email support@ispektra.co
Saudi Arabia
966553188089+
info@ispektra.com