At Ispektra, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect the personal data you provide to us, in accordance with applicable privacy laws.
1. The information we collect

We collect information from you when you interact with us, including but not limited to:

Personal information: Name, address, email address, telephone number and any other personal data you provide when placing an order, contacting us or creating an account.

Order information: Details relating to your digital printing orders, such as file uploads, design preferences, and shipping information.

Payment Information: Payment details needed to process your order, which may include credit/debit card numbers and billing addresses.

Usage data: Information that is automatically collected through cookies or similar tracking technologies, such as your IP address, browser type, and interactions with our website.
2. How we use your information

We use your personal information for the following purposes:

To fulfill orders: Processing and delivering your orders, including file management, printing, shipping and invoicing.
Customer Service: Responding to your inquiries, providing customer support, and resolving any issues.
Service improvement: We will improve our website, services, and product offerings based on your feedback and usage patterns.
Marketing: With your consent, we may send you promotional emails about new products, offers, or services. You can unsubscribe at any time.
3. Data sharing and disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

Service providers: We may share your data with trusted third-party service providers (for example, payment processors and shipping companies) necessary to complete our services.
Legal requirements: If required by law, we may disclose your information in response to legal proceedings, government requests, or to protect our rights.
4. Data security

We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmitting data over the internet or storing it electronically is 100% secure, so we cannot guarantee absolute security.
5. Cookies and tracking technologies

Our website uses cookies to enhance your browsing experience and to collect information about website usage. You can choose to disable cookies in your browser settings, but doing so may limit your ability to use certain features of our website.
Your rights

You have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can request the correction or updating of any inaccurate information.
Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
Unsubscribe: You can unsubscribe from marketing communications at any time.
7. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.
8. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will take effect upon posting.
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If you have any questions about this privacy policy or how we handle your information, please contact us.